Privacy Policy
Last updated: LuckyElf Casino. This Privacy Policy explains how LuckyElf Casino collects, uses, stores and protects the personal information of users who visit or register on our platform.
1. Information We Collect
We collect personal information you provide when you register an account, make a deposit, or contact our support team. This includes your full name, email address, date of birth, residential address, phone number and payment details. We also collect technical data such as IP address, browser type and device information automatically when you visit our site.
2. How We Use Your Information
Your information is used to verify your identity, process deposits and withdrawals, deliver promotional communications (where permitted), prevent fraud and comply with regulatory obligations under our Curacao Gaming Authority licence. We do not sell your personal data to third parties.
3. Cookies
LuckyElf Casino uses cookies and similar technologies to improve your browsing experience, analyse site traffic and remember your preferences. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.
4. Data Security
We implement SSL encryption, firewalls and access controls to safeguard your data. Only authorised staff with a legitimate need may access personal account data. We retain data only for as long as necessary to fulfil the purposes described in this policy or as required by law.
5. Your Rights
You have the right to access, correct or delete your personal information. To submit a data request, contact our support team at . We will respond within 30 days of receiving a valid request.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the revision date noted at the top. Continued use of LuckyElf Casino following an update constitutes acceptance of the revised policy.